Privacy Policy

Effective Date: August 2026

Hearthstone Hospice respects your privacy and is committed to protecting personal information shared through our website and healthcare services.

Information collected through our website may include contact information, service inquiries, and information voluntarily provided by visitors.

Protected Health Information (PHI) belonging to patients is handled according to the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy regulations.

We use appropriate safeguards to protect confidential information from unauthorized access, use, or disclosure.
For questions regarding privacy practices, please contact Hearthstone Hospice.

HIPAA & Patient Privacy Notice

Hearthstone Hospice is committed to protecting the privacy of our patients’ health information.
Patients have the right to:

  • Understand how their health information is used and shared
  • Request access to their medical information
  • Request corrections to certain health information
  • Receive confidential communication
  • Choose individuals who may receive information about their care
  • File a complaint regarding privacy concerns

Hearthstone Hospice uses and shares health information only as permitted or required by law to provide quality care, coordinate services, support treatment decisions, and complete necessary healthcare operations.

Terms of Use

By using the Hearthstone Hospice website, you agree to use this website responsibly and for lawful purposes.
Website information is provided for general educational purposes and does not replace medical advice from qualified healthcare professionals.
Hearthstone Hospice does not provide emergency medical services through this website. If you have an emergency, please contact emergency services.
We reserve the right to update website content, policies, and information as needed.

Website Disclaimer

The information provided on the Hearthstone Hospice website is intended to educate and inform patients, families, caregivers, and visitors.

Website content should not be considered medical advice, diagnosis, or treatment recommendations.

Hospice eligibility and care plans are determined through individual clinical assessments and physician involvement.

For personalized guidance regarding hospice services, please contact Hearthstone Hospice directly.

Cookie Policy

Hearthstone Hospice uses cookies and similar technologies to improve website functionality and visitor experience.
Cookies may help us:

  • Improve website performance
  • Understand visitor interactions
  • Maintain website security
  • Provide a better online experience

You may manage cookie preferences through your internet browser settings.

Notice of Nondiscrimination

Hearthstone Hospice provides care without discrimination.
We comply with applicable civil rights laws and do not discriminate based on:

  • Race
  • Color
  • National origin
  • Age
  • Disability
  • Sex
  • Religion
  • Any other legally protected status

We are committed to providing compassionate, respectful care to every individual and family we serve.
Language assistance and reasonable accommodations are available upon request.

Accessibility Statement

Hearthstone Hospice is committed to providing an accessible website and healthcare experience for everyone, including individuals with disabilities.

We strive to follow accessibility standards and continuously improve our website experience.

If you experience difficulty accessing information or services, please contact us. We will make reasonable efforts to provide assistance.

Patient Rights & Responsibilities

Hearthstone Hospice believes every patient deserves care that honors their dignity, choices, comfort, and personal values.

Patient Rights Include:

  • Receiving respectful and compassionate care
  • Participating in decisions about their care
  • Receiving information about services and treatment options
  • Having personal information protected
  • Receiving appropriate comfort and symptom management
  • Expressing concerns without fear of retaliation

Patient Responsibilities Include:

  • Providing accurate health information
  • Communicating needs and concerns
  • Respecting caregivers and hospice staff
  • Participating in care planning
  • Asking questions when information is unclear